Frequently Asked Questions
You should find your answers here but if you would prefer to speak to somebody directly we are always happy to help. Our contact details are at the bottom of this page.
Do I get a certificate?
Yes when completing a training with TrainingOnline4u you will get an electronic copy of a certificate which you are able to print. This will contain details of the course you completed and the date you undertook the training for your records.
Is there an examination?
Many of our courses have quizzes and interactive activities to help engage our learners. Some of our courses will have a multiple choice mini quiz at the end to enable us to assess learning and understand of our users.
Will the courses help me get a job?
Whilst we at training online 4u cannot guarantee you a job if you take our courses. We do feel that by taking our courses you are giving yourself and excellent opportunity for career progression by increasing your skills and knowledge and keeping up to date with the latest information for your field/area of interest.
Do I get a discount if I buy more than one module?
If you sign up to our newsletter where you will see discounts being sent out periodically.
How long will the course take?
This will vary from each course and the course length will be published in our course content page. Our courses are interactive and easy to use and can be done at your own pace.
Can I purchase a corporate license for a group of people?
We do develop bespoke training for companies and offer multiple user discounts. Please contact us to discuss your companies needs.
How do I purchase modules?
Purchasing modules is quick, simple and easy. You can pay online via our secure server using either pay pal or debit / credit card at no extra cost. Why not check out our user guide video on our home page to show you step by step how easy it is to purchase and use our courses.
Can I pay in other ways?
Paypal is always the best and most secure way to pay by. For companies wishing to purchase courses for multiple users please contact us for more details on how to do this.
How do I use a discount code?
If you have a discount code you’ll need to follow the normal process of taking the course. Once you are taken to the screen where you need to enter your details and make payment via PayPal there will be a link that asks if you have a discount code. Click on that link and enter your code. If the code has worked the price of the course will change to either free or the new price.
Continue to enter all details to sign up as normal.
Why is it called Flexible Online Learning?
Because it can be accessed anywhere on any device, at any time. It is flexible to suit your busy working needs. You are able to come away take a break and come back to our training any time up to 90 days.
Will there be a record of my completion of your course?
Yes we keep track of all our users and the dates in which they have taken our course. You or your employers can contact us at any time to verify the validity of your certificate.
How long do I have to take the course?
Each time you sign up for a new course it will be available for 90 days. You must complete the course within this time period to gain your certificate. Certificates earned will still be available after the 90 days however the course content will not.
Do you have a refund policy?
We want you to be completely satisfied with your course therefore we offer a 14 money back guarantee if you are not 100% satisfied.
To request a refund, you should email us at info@trainingonline4u.com with proof of purchase stating why you would like to be reimbursed.Please note you must not complete the course or print your certificate in order to make a valid refund claim.
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Got some questions? We’d love to help. Send us a message and we’ll respond as soon as possible.
Phone
0161 633 4594
Address
82 Lane Head Farm, Lane Head Road, Lees, Oldham, OL45RT