Frequently Asked Questions
You should find your answers here but if you would prefer to speak to somebody directly we are always happy to help. Our contact details are at the bottom of this page.
Do I get a certificate?
Is there an examination?
Will the courses help me get a job?
Do I get a discount if I buy more than one module?
How long will the course take?
Can I purchase a corporate license for a group of people?
How do I purchase modules?
Can I pay in other ways?
How do I use a discount code?
Continue to enter all details to sign up as normal.
Why is it called Flexible Online Learning?
Will there be a record of my completion of your course?
How long do I have to take the course?
Each time you sign up for a new course it will be available for 90 days. You must complete the course within this time period to gain your certificate. Certificates earned will still be available after the 90 days, however the course content will not.
Do you have a refund policy?
We want you to be completely satisfied with your course, therefore we offer a 14 day money back guarantee if you are not 100% satisfied.
To request a refund, you should email us at firstname.lastname@example.org with proof of purchase stating why you would like to be reimbursed.Please note you must not complete the course or print your certificate in order to make a valid refund claim.
Ewelina Testoni, PhD
Fiona Duthie, PhD
Stefan Smet, Writingale
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Got some questions? We’d love to help. Send us a message and we’ll respond as soon as possible.
0161 628 9626
82 Lane Head Farm, Lane Head Road, Lees, Oldham, OL45RT